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Lead Reception.
Elevate Hospitality.

The journey begins with a Diploma in Front Office and Housekeeping at Raisoni Education.

1-year Full Time
Raisoni Education
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About Course

The 1-year Diploma in Front Office and Housekeeping at Raisoni Education is a specialized program designed to transform students into skilled hospitality professionals. It offers a direct route to operational roles in the thriving hospitality industry by placing practical guest handling techniques and housekeeping management at its core.

As they say, first impressions play a very crucial role. The front office department is what guests first interact with, which is the reception area where they convey all their requests and concerns. The housekeeping department is responsible for fulfilling the client's desires and making them comfortable. Both of these departments work together to deliver the best of services.

The curriculum blends foundational front office operations with specialized housekeeping management, including Guest Handling & Reservation, Tariff Structure, Cleaning Organization, Care of Different Surfaces, Inter-Departmental Relationship, Hygiene & Sanitation, and Business Communication. Students learn to master guest relations, room maintenance, supervision, sanitation, decoration, and the nuances of running a successful hotel operation in a fast-paced hospitality environment.

One of the program's unique aspects is its insistence on practical learning through well-equipped training modules, live service projects, mandatory industrial training, and direct mentorship from experienced hospitality professionals. This hands-on approach ensures students graduate not only with theoretical expertise but also with the confidence to deliver exceptional guest experiences in real-world hospitality establishments.

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Objectives of the Program

  • Develop Skilled Hospitality Professionals – Equip students with core front office principles, housekeeping techniques, and guest handling knowledge to excel in hospitality establishments.
  • Build Mastery in Core Front Office & Housekeeping Competencies – Impart in-depth knowledge of guest handling, reservations, cleaning organization, surface care, sanitation, and inter-departmental relationships.
  • Enable Real-World, Project-Based Application – Provide rigorous hands-on learning through practical training modules, live service events, and mandatory industrial training for seamless industry transition.
  • Foster a Skill-Driven Career – Ensure every student graduates with a proven ability to handle front desk operations, manage housekeeping activities, and demonstrate professional service etiquette.
  • Prepare for High-Demand Hospitality Careers – Train students to be industry-ready as Front Office Executives, Housekeeping Supervisors, Receptionists, and Guest Relations Officers.

Study at Raisoni Education for a successful future & drive your career in the right direction with our Diploma in Front Office and Housekeeping program

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Future of Diploma in Front Office and Housekeeping Holders

₹2,50,000 – ₹5,00,000/Year*Raisoni Education

In India, Front Office and Housekeeping professionals with 1-3+ years of experience earn varying salaries based on location, establishment type (luxury hotel, resort, guest house), and skill specialization.

15-20% Industry GrowthRaisoni Education

According to industry reports, the Indian hospitality and tourism sector is projected to grow significantly, driven by increased domestic travel, international tourist arrivals, and expansion of organized hotel chains.

1.5 Million+ Job OpportunitiesRaisoni Education

Over 1.5 million job openings are projected for Front Office professionals, Housekeeping Executives, Receptionists, and Guest Relations Officers in hotels, resorts, travel agencies, and cruise lines.

Eligibility

Admission Procedure

Step 1: Admission Notification:
  • Before starting every admission cycle, the Institute issues a notification on the Institute website, notice board, and other public domains like newspapers.
Step 2: Application Submission:
  • Fill out the application form with accurate details. Attach all required documents. Applications can be submitted online through the official Raisoni Education website.
Step 3: Shortlisting & Selection:
  • After the last date of application is over, a list of shortlisted students is put up on the Institute website, notice board, or the students are informed directly about their admission.

Selection Criteria:

  • Merit based on Class 12 marks
  • Personal Interview
  • Basic aptitude for hospitality and service-oriented mindset
Step 4: Provisional Admission (If Awaiting Results):
  • You are eligible to apply even if you're awaiting the results of your qualifying examination(s). Such candidates are offered provisional admissions and submit their previous years' mark sheet to confirm that they fall into the eligibility criteria.
  • You must submit your mark sheet before the due date of applying for admissions. Once the provisional admission is approved, the candidate will have one month to provide the mark sheet for the qualifying examination. Subsequently, failing to do so will result in the cancellation of provisional admission.
Step 5: Application Rejection Scenarios:

An application form is rejected for the following reasons:

  • The candidate fails to fulfil the eligibility criteria provided by the Institute.
  • The admission is cancelled if the candidate fails to enclose the prescribed fee.
  • Provisional admission is cancelled if the application form does not contain the signature of the candidate and their parents/guardian, wherever applicable.
  • The candidate fails to submit the supporting documents in time for admission.
  • You fail to clear the Personal Interview.
Step 6: Enrollment Confirmation:

After submitting all the necessary documents and fees, the student will be assigned an enrollment number by the Institute.

Required Documents:

Original documents and FOUR sets of attested photocopies are required at the time of admission:

  • Class 12 Marksheet (HSC or equivalent)
  • Class 10 Marksheet (SSC)
  • Passing Certificate / Board Certificate of Std. 10th / SSC
  • School Leaving Certificate / Transfer Certificate
  • Nationality Certificate
  • Domicile Certificate (if applicable)
  • Aadhar Card (Photocopy)
  • Entrance Exam Score Card (if any – NCHMCT JEE, etc.)
  • Portfolio of relevant experience (if applicable)
If Applicable:
  • Caste Certificate with Category
  • Non-Creamy Layer Certificate (valid)
  • Migration Certificate (for boards other than M.S. Board)
  • Eligibility Certificate (for other than M.S. Board; must be submitted within ten days from the date of admission)
  • Income Certificate
  • Gap Certificate

Core Skills

  • Front Office Operations & Management
  • Guest Handling & Reservation Management
  • Tariff Structure & Billing
  • Housekeeping Operations & Supervision
  • Cleaning Organisation & Surface Care
  • Sanitation & Hygiene Standards
  • Inter-Departmental Coordination
  • Guest Relations & Communication
  • Room Maintenance & Decoration
  • Hospitality Management Theory

Career Opportunities

Entry Level
  • Front Office Associate
  • Housekeeping Attendant
  • Receptionist
  • Reservation Agent
  • Guest Relations Executive Trainee
  • Room Attendant
Mid Level
  • Front Office Executive
  • Housekeeping Supervisor
  • Duty Manager
  • Reservation Manager
  • Guest Relations Officer
  • Floor Supervisor
Senior Level
  • Front Office Manager
  • Housekeeping Manager
  • Assistant Hotel Manager
  • Guest Relations Manager
  • Banquet Manager
  • Hospitality Entrepreneur (Guest House / Resort Owner)

Future Studies

Completing this Diploma serves as an outstanding foundation for high-impact professional advancement:

PG Diploma in Hospitality Management
PG Diploma in Hotel Management
PG Diploma in Front Office Management
PG Diploma in Facility Management
B.Sc. in Hospitality Studies / Hotel Management (Lateral Entry)
B.A. in Hotel Management
BBA in Hospitality & Tourism Management
Certificate in Front Office Operations
Certificate in Housekeeping Management
Certificate in Guest Relations
Certificate in Hospitality English & Communication
Certificate in Facility Management
Certificate in Hotel Revenue Management
Advanced Diploma in Hotel Management
Diploma in Hotel Management (full program with additional duration)

Course Available at College

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FAQ

Yes, absolutely. The program is designed for hospitality enthusiasts from any stream. You do not need a science background. For Open Category students, a minimum of 45% marks in 12th is required, and for Reserve/Category Students, it should be a minimum of 40% in 12th.

Admission is primarily merit-based on your Class 12 marks followed by a personal interview. However, a valid score in NCHMCT JEE or any state-level hospitality entrance exam can strengthen your application.

The Diploma in Front Office and Housekeeping is a 1-year full-time course, which includes practical training and industry exposure.

Graduates can work as Front Office Executive, Housekeeping Supervisor, Receptionist, Reservation Agent, Cashier, or Guest Relations Officer in hotels, guest houses, travel agencies, and resorts.

Yes. The program includes mandatory industrial training/internship in reputed hotels and hospitality establishments to ensure students gain real-world experience and are job-ready upon graduation.

Yes. The course provides foundational knowledge in front office operations, housekeeping management, guest relations, and inter-departmental coordination, which are essential for entrepreneurship. The institute's incubation centre also supports hospitality startups.

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Applications of admission are now
open for academic year 2026-2027

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